Mid-Atlantic Innocence Project: Operations Manager Job Posting Job Summary 

The Mid-Atlantic Innocence Project’s (MAIP) Operations Manager is responsible for  enabling and maintaining the day-to-day function of the office. This part-time position oversees administrative, financial, and human resources aspects of the organization and  is an integral part of achieving the organization’s mission. The Operations Manager works under the direction of and reports to the Deputy Director. 

About MAIP 

The Mid-Atlantic Innocence Project’s works to free innocent people who have been wrongfully convicted in Washington DC, Maryland, and Virginia. One of the most  successful innocence organizations in the country, MAIP has freed 37 men who have  collectively served more than 723 years behind bars. Additionally, we have helped pass 17 laws to prevent or make it easier to correct wrongful convictions. 

Essential job functions  


  • Oversee the general organization of the office, which includes file  maintenance, ordering supplies, coordinating timesheets, opening mail, and  answering and returning phone calls. 
  • Serve as the contact person with our payroll service. 
  • Enter donations into the donor management system.  
  • Enter volunteer contacts in donor management system. 
  • Conduct intake in coordination with the Screening Director, responding to  new inquiries, responding to requests for updates, document requests and  returns, and coordinating issues with prison mail systems. 
  • File annual registrations with Maryland, Virginia, and District of Columbia. Check phone messages and return calls from main voicemail. 
  • Attend weekly staff meetings. 
  • Organize and maintain client files. 


  • Maintain financial records and ensure that the bookkeeper prepares regular  reports. 
  • Coordinating with our accountant and bookkeeper for our annual audit. Submit accurate and timely financial reports to grantors, in coordination with  our bookkeeper. 
  • Pay bills and processing reimbursements in a timely fashion. 
  • Make check deposits and monitor bank accounts. 

Human Resources

  • Ensure that the employee handbook is current. 
  • Ensure that each staff person has a current copy of the handbook.
  • Provide relevant documents to new employees and keep employee files.
  • Serve as the contact person with our organizational insurance providers and, as necessary, complete insurance applications and annual audits. 
  • Supervise office volunteers. 

Qualifications & Experience  

  • Bachelor’s Degree or equivalent. High School graduate with significant work  experience will be considered. 
  • At least four years of office/administrative work experience. 
  • Demonstrated experience working as part of a team. 
  • Technological savvy/demonstrated ability to learn new systems and CRM  platforms. 

Key competencies 

  • Ability to work independently while also being able to collaborate effectively.
  • Great interpersonal and verbal communication skills. 
  • Honed organizational skills and the ability to prioritize tasks. 
  • Enthusiasm for social justice and the work of MAIP, including a demonstrated  commitment to public interest. 

Other expectations include: 

  • Be a team player who is engaged in and passionate about our mission.
  • Treat colleagues, students, and volunteers with respect, courtesy, and kindness.
  • Treat clients and prospective clients with respect, courtesy, and kindness, and work to develop relationships of trust with them.  

Compensation & Benefits 

$30,000 per year, part-time (20 hours per week), flexible schedule, MetroChek, family friendly office environment. While we are mostly working from home during the  pandemic, this position needs to be able to come in to the office at least twice per week. 

How to Apply: 

No later than December 1, 2020, please send a cover letter and resume: 

Shawn Armbrust 

Executive Director 


The Mid-Atlantic Innocence Project considers the diversity of its workforce to be vital  to our organization’s success in meeting its mission. We strongly encourage applicants  from all cultures, races, educational backgrounds, life experiences, socio-economic  classes, sexual orientations, age, gender, and physical abilities to apply.  

As an Equal Opportunity Employer, it is our policy not to discriminate against any  employee or applicant for employment because of race, color, religion, sex, sexual  orientation, national origin, age, disability, familial status, marital status,  predisposing genetic characteristics, actual or perceived domestic violence victim  status, unemployment status, caregiver status, or any other category protected by  law.